It may take 3-5 days for orders to ship out from our warehouse. Our free shipping option ( for US orders over $100 ) is USPS mail, which normally takes 2-5 days for delivery. Shipping times may vary for domestic and international. Delivery dates are not guaranteed, except for Priority Mail Express paid by the costumer. Priority Mail Express is guaranteed to be delivered within 1 to 2 days of shipping from our warehouse. Our shipping is estimated for 2 days but may be delivered within 2-5 days of shipping from our warehouse. We are not liable if you do not receive your package on the delivery date. USPS is responsible for all delivery dates (including Priority Mail Express).
Tracking your order is emailed to you once your order is shipped out. Please allow 7 business days before inquiring about the status of your order.
We are not responsible for return shipping or lost returns. We recommend purchasing tracking when returning an item and keeping shipping receipt for your records.
If you want to reship an unclaimed, refused, or undeliverable package, you are responsible for the new shipping cost ( shipping varies on the USPS method you choose).
FOR OUT OF U.S SHIPPING
We ship to other countries based on customer’s preference. Please note, when you are trying to check out, shipping does not apply until after you make your payments.
Shipping fee is applied after we weigh the products paid for. The fee will then be applied to your original/initial payment. Though, we source for safe and cheapest shipping method.
For more details, please call 1-866-270-7848 or send an email to sales@botakenconcept.com
Botaken Concept LLC